Privacy Policy
How we handle information collected through this website.
Effective June 13, 2026.
This policy explains what Simon Says Technology, LLC dba Simon Says Systems (“Simon Says Systems,” “we,” “us”) collects through simonsayssystems.com and how we use it. It covers this website only.
No patient information
This site is not for patient or client health information. Our contact and tool forms collect only basic business contact details and never ask for protected health information (PHI). Please don’t submit patient information through this website — if you need to discuss specifics, we’ll do that through a secure channel.
Information we collect
- Information you give us — when you submit the contact form or a tool (e.g., the downtime calculator), we collect what you provide: name, work email, phone, practice/firm name, practice type, number of providers, and the reason for reaching out.
- Usage information — if you accept analytics, we collect standard analytics data (pages viewed, approximate location, device/browser, referring site, and on-site interactions such as searches and tool use) to understand and improve the site.
- Server logs — our hosting and content-delivery providers process standard request data (such as IP address, request, time, and user agent) to deliver and protect the site, and may retain operational/security logs for a limited period.
Categories of personal information (for California residents)
Under California law, the personal information this website collects falls into these categories. We collect it directly from you (when you submit a form) and automatically (through your use of the site, our analytics, and our content-delivery network).
- Identifiers — name, work email, phone number.
- Professional or business information — practice or firm name, practice type, number of providers, and the reason you’re contacting us.
- Internet and network activity — pages viewed, referring site, device and browser type, on-site interactions (such as searches and tool use), IP address, and request logs.
- Approximate geolocation — a general location (such as city or region) derived from your IP address. We do not collect precise geolocation.
We use this information to: respond to your request and schedule a call; provide, operate, improve, and secure this website; understand site usage; and comply with our legal obligations.
We disclose these categories only to service providers that help us operate (our CRM, analytics, hosting/content-delivery, and security providers) and as required by law.
We do not collect sensitive personal information through this website (such as Social Security or government ID numbers, precise geolocation, account login credentials, or health information), and this site never collects patient or protected health information.
Cookies & analytics
We use Google Analytics to measure site usage. Analytics cookies load only after you accept them in our cookie banner; if you decline, they are not set. You can change your choice anytime via in the footer. We use Google Analytics for measurement only — advertising and cross-site (“Google Signals”) features are turned off — and IP addresses are anonymized.
How we use information
To respond to your request, schedule and prepare for a call, provide and improve our services and this website, and keep the site secure. We do not sell your personal information.
Who we share it with
We share information only with service providers that help us operate this website and our business, under written terms that require them to use it only for the services they perform for us and not for their own purposes. These include:
- Customer-relationship and lead management — Zoho CRM, where we record and follow up on your request. (Your form submission reaches our CRM through automation we run on our own infrastructure.)
- Website analytics — Google Analytics, only if you accept analytics cookies (see “Cookies & analytics”).
- Hosting, content delivery, and security — our cloud and content-delivery providers (e.g., Amazon Web Services / CloudFront), which process server logs to deliver and protect the site.
We may also disclose information if required by law, to enforce our terms, or to protect our rights, users, or the public. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Data retention
We keep information only as long as needed for the purpose it was collected, then delete or de-identify it:
- Contact and tool-form submissions — retained in our CRM for the duration of our communications and any resulting business relationship, and for up to 24 months after our last contact if no relationship forms, after which they are deleted from active records.
- Analytics data — retained according to our analytics configuration (currently 14 months), then automatically deleted.
- Server and content-delivery logs — to the extent retained, kept only for a short rolling period (no more than 90 days) for security and operations, then deleted.
We may keep limited records longer where required to comply with law, resolve disputes, or enforce our agreements.
Your California privacy rights
If you’re a California resident, you may have the right to:
- Know and access the personal information we’ve collected about you, including the categories, sources, purposes, and the categories of third parties we disclose it to.
- Delete personal information we’ve collected from you.
- Correct inaccurate personal information we hold about you.
- Opt out of the sale or sharing of your personal information. We do not sell or share your personal information (including for cross-context behavioral advertising), so there is nothing to opt out of.
- Limit the use of sensitive personal information. We do not collect sensitive personal information through this website, so this right does not apply here.
- Non-discrimination — we will not deny you service, charge a different price, or provide a different quality of service for exercising any of these rights.
To make a request, you may (1) email us at hello@simonsayssystems.com or (2) submit our online contact form. You may also call us at 951-717-3576 during business hours (Mon–Fri 8:00am–5:00pm Pacific). We will verify your request (typically by confirming the email address or details associated with your submission) and respond within the timeframes California law allows. You may use an authorized agent, with proof of written authorization.
Security
We use reasonable technical and organizational safeguards to protect information collected through this site. No method of transmission is perfectly secure, but we take protection seriously — it’s our business.
Children
This website is intended for businesses and the professionals who run them. It is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a minor has provided us information, contact us and we’ll delete it.
Contact us
Simon Says Technology, LLC dba Simon Says Systems
Mailing address: 30141 Antelope Road, Suite D-135, Menifee, CA 92584
hello@simonsayssystems.com · 951-717-3576
We may update this policy; we’ll revise the effective date above when we do.