When your dental server goes down: a Menifee IT specialist's take
When Dentrix, Eaglesoft, or imaging freezes, your schedule stops and patients wait. Here's what causes downtime in SW Riverside County practices, and how to prevent it.
Read more → Dental IT · Menifee · Sun City · Murrieta · Temecula · Wildomar · Lake Elsinore
Dental IT support that speaks Dentrix, Eaglesoft & Open Dental. Local to SW Riverside County.
When the schedule freezes or imaging won’t open, you don’t need a ticket in a queue. You need someone who knows dental software and can be there today. That’s the whole reason SSS exists.
Book a Free Dental IT & HIPAA Check → Or call Craig: 951-717-3576
20-minute call. No obligation, and we never ask for patient information.
What slows a dental office down
Every minute of downtime is lost production.
- Digital imaging or sensors won’t talk to the operatory PC.
- The schedule or charting locks up with patients waiting.
- E-claims and insurance verification stall at the front desk.
- Nobody’s sure whether the practice is actually HIPAA-ready.
We know your software
Dental-specific, not generic IT.
We support the systems your practice runs on every day and coordinate with your software vendors so you’re not stuck playing middleman.
DentrixEaglesoftOpen Dental Digital imagingE-claims
Compliance
HIPAA technical safeguards, handled. And we sign the BAA.
- Encryption for data at rest and in transit
- Access control and multi-factor authentication
- Audit logging and monitoring
- Backup and ransomware-resilient recovery
- Endpoint detection & response (EDR)
- Email security against phishing & impersonation
Local & responsive
Down the road, not across the country.
Based in Menifee, serving:
- Menifee
- Sun City
- Murrieta
- Temecula
- Wildomar
- Lake Elsinore
Questions dentists ask us
Straight answers.
Is support remote or on-site?
We’re remote-first: most issues are fixed fast over a secure remote session. And because we’re local to Menifee, we can come on-site across SW Riverside County when something genuinely needs hands-on.
Will you sign a BAA?
Yes. A signed Business Associate Agreement is standard: we sign one with every healthcare client we take on.
Do you support my imaging and practice-management software?
We support Dentrix, Eaglesoft, Open Dental, digital imaging and e-claims, and we coordinate directly with your software vendors when needed.
What does it cost?
Pricing depends on the number of workstations and providers. The fastest way to a real number is a short call. Book a free IT & HIPAA check and we’ll walk through it.
Free download
The Dental Practice Owner’s HIPAA Cheat Sheet.
Everything you must do (and what it costs if you don’t) on one page. The must-do list, the 2026 penalty reality, and the one question to ask your current IT guy. Plain English, no binder.
One short form, instant download. We never ask for patient information.
- The HIPAA + California CMIA mandate, decoded
- The must-do list, in order (SRA, BAAs, safeguards)
- 2026 penalty tiers and what an OCR look involves
- The “my IT guy handles this” myth, and the test
Why businesses trust a local specialist
New name, not a new face in IT.
Simon Says Systems is new under this name. The person behind it isn’t: 35 years in IT and cybersecurity since 2003. Want to talk to someone who has worked with Craig over that time? Ask on your free check and he’ll connect you.
From our resources
Dental IT resources
HIPAA technical safeguards for a small practice, in plain English
What HIPAA actually asks of a small medical practice's IT: encryption, access control, backup, and MFA, explained plainly by a local Menifee IT specialist.
Read more →Why I started Simon Says Systems
The short version: small practices deserve an IT person who knows their software, takes patient data seriously, and actually shows up. Here's why I built SSS to be that.
Read more →
Get a dental IT partner who shows up.
Book a free, 20-minute call. No obligation, no sales pressure, and no jargon.